Here to fight your corner – the voice for water consumers

We can help you resolve complaints against your water company or retailer, while providing free advice and support.

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We are the independent voice for water consumers in England and Wales

We help consumers resolve complaints against their water company or retailer, while providing free advice and support. We champion the interests of consumers and influence water companies, governments and regulators.

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If you’re a household or business water consumer in England or Wales, we’re here to fight your corner.
Read more about us

How can we help you?

Make a complaint

Use our water meter calculator

What’s a Boil Water Notice?

Help with bills

Drought

Refresh your routine

Publications

Current vacancies

Listen to our podcast
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Keeping you informed

Keep up to date with the latest from us, including news, publications and events…