Hospitality and gift register

When: 1 & 2 July 2024
Who: Executive team
Sent by: Dŵr Cymru (Elan Valley visitor centre)
Gift: Dŵr Cymru provided FOC meeting room @ Elan Valley visitor centre for Executive team to use for Exec Away Days. Light refreshments were included of coffee/tea and light buffet lunch
Value: A saving of c£250 of public money if hired an external room for the away days
Line manager approval: yes

This offer was accepted.

When: 26 July 2024
Who: CCW staff member
Sent by: Future of Utilities
Gift: Complimentary ticket to Future of Utilities summit 2025 (11 & 12 June 2025)
Value: £699 + VAT (water sector rate for 2 days)
Line manager approval: yes

This offer was accepted.

When: 19 October 2024
Who: Christina Blackwell
Sent by: MOSL
Gift: Formal dinner with the MOSL Strategic Panel ahead of full day meeting on 20 November
Value: £45
Line manager approval: No

This offer was accepted.

When: 21 November 2024
Who: CCW Staff member
Sent by: MOSL
Gift: Formal dinner with MOSL Performance Committee ahead of meeting on 27 November
Value: £45
Line manager approval: no

This offer was accepted.

When: 21 November 2024
Who: CCW Board
Sent by: Thames Water
Gift: Use of room at Thames Water Clearwater Court office to hold CCW Board meeting on 8 November 2024. Board is meeting with Thames Water CEO and Retail Director at the close of the Board meeting.
CCW paying for all food/refreshments, Thames Water only providing use of a meeting room.
Value: £300
Line manager approval: no

This offer was accepted.

When: 28 February 2025
Who: CCW Executive team
Sent by: Environment Agency
Gift: Use of EA meeting room for two days 27/28 Feb 25 to allow CCW Exec to meet offsite for strategic planning
Value: £200
Line manager approval: no

This offer was accepted.

When: 29 November 2024
Who: A Townsend (for CCW Board)
Offered to: Thames Water staff member
Gift: Chocolates with thanks for organising meeting between Thames Water and CCW and venue for Board meeting
Value: £17.95

Approved by Chief Executive on 25 November 2024.

When: 7 and 8 January 2024
Who: Executive Team
Sent by: Thames Water
Gift: Thames provided FOC meeting room for Executive team to use for Exec Away Days. Part of this included a tour around Thames customer service facility and discussion with Thames on progression plans. All refreshments were paid for by CCW
Value: A saving of c£200 of public money if hired an external room for the away days
Line manager approval: required

This offer was accepted

When: 11 December 2023
Who: Deneeta Billings
Sent by: Consumer helped by CCW
Gift: Unsolicited gift of flowers sent to office and accepted by reception team
Value: £25
Line manager approval: not required

This offer was accepted

When: 4 August 2023
Who: Emma Clancy
Sent by: Colin Skellett, Wessex Water
Gift: Lunch
Value: £30
Line manager approval: not required

This offer was accepted

When: 7 July 2023
Who: Rob Light, Emma Clancy, Mike Keil
Sent by: Utility Week
Gift: Annual Utility Week Members’ Summer Drinks event – insights and networking event
Value: £20
Line manager approval: not required

This offer was accepted

When: 20 June 2023
Who: Emma Clancy
Sent by: Indepen
Gift: Emma had lunch with Ann Bishop, Indepen on 19 June 2023
Value: £30
Line manager approval: not required

This offer was accepted

When: 19 June 2023
Who: Emma Clancy
Sent by: Institute of Civil Engineers
Gift: Presidential Dinner 14/6/23 to explore the series of major and often conflicting challenges the water industry will have to face over the next 30 years. The session explores:

• Could the UK benefit from a water strategy?
• What needs to happen to avoid sewage flooding?
• What’s the role of policy makers on this topic?

The audience comprised leaders from across the UK infrastructure system.
Value: £50
Line manager approval: not required

This offer was accepted

When: 8 June 2023
Who: Emma Clancy
Sent by: Water2Business
Gift: Working lunch in pub during official visit
Value: £20
Line manager approval: not required

This offer was accepted

When: 17 April 2023
Who: Emma Clancy
Sent by: Water-people Ltd, Alan Smith
Gift: Copy of recently published book “…Is that the water board?”
Value: £8.99
Line manager approval: not required

This offer was accepted

No gifts and hospitality was given by CCW.

When: 3 January 2023
Who: Emma Clancy
Sent by: WaterPlus
Gift: Lounge corporate tickets for the Bournemouth/Everton game on 28 May in the 85 lounge.
Value: £120
Line manager approval: not required

This offer was declined.

When: 22 November 2022
Who: Cath Jones
Sent by: South West Water
Gift: Pair of safety boots worn during site visit. Boots will be used at future visits to other facilities.
Value: £20
Line manager approval: not required

This offer was accepted.

When: 21 November 2022
Who: Thames Water invitation only dinner
Sent by: Thames Water
Gift: Emma Clancy was invited to attend a small, private dinner in on Tuesday 15 November 2022 with discussion focused on: “While Thames move towards the successful completion of the Thames Tideway Tunnel, a landmark project for the city and the UK’s river health, it is clear that huge challenges remain. These include improving the reliability of the service our customers rely on, renewing our ageing water network and better managing the risk of floods that are set to become more frequent and severe.”
Value: £50
Line manager approval: not required

This offer was accepted.

When: 9 September 2022
Who: Emma Clancy
Offered to: Karma Loveday, Water Report
Gift: Flowers and chocolates. Thank you for presenting at CCW staff event
Value: £23

Approved by Chief Executive on 9 September 2022.

When: 10 January 2022
Who: Dean Baker
Sent by: Voice 2 Voice (Telappliant)
Gift: Large box of chocolates (Hotel Chocolate ‘The Dark Cabinet’) as Christmas gift/with thanks for business – sent unsolicited
Value: £60
Line manager approval: no

This offer was accepted and shared with colleagues

When: 1 December 2021
Who: Emma Clancy
Sent by: Affinity Water
Gift: Lunch with Caroline Warner, Affinity Water CCG Chair 30.11.21
Value: £12
Line manager approval: no

This offer was accepted

When: 24 November 2021
Who: Emma Clancy
Sent by: Water UK
Gift: Dinner – 23/11/21 (Christine McGourty (Water UK), Emma Clancy & Sarah McMath (MOSL)
Value: £30
Line manager approval: no

This offer was accepted

When: 22 November 2021
Who: Karen Cropp and Gemma Domican
Sent by: Unique Venues Birmingham
Gift: Invitation to press night for “The Play What I Wrote” Mon 6 Dec 21
Value: £32.50 each
Line manager approval: no

This offer was declined

When: 22 September 2021
Who: Emma Clancy
Sent by: MOSL
Gift: Dinner at IoW Presidents Dinner. EC speaking on Panel on 23.09.21. Invited as a guest at IoW dinner on 22.09.21
Value: £50
Line manager approval:

This offer was accepted

When: 10 September 2021
Who: Emma Clancy
Sent by: Northumbrian Water
Gift: Emma Clancy lunch with Heidi Mottram
Value: £25
Line manager approval: No

This offer was accepted

When: 17 July 2021
Who: CCW employees
Sent by: Customer
Gift: Bottle of champagne. Unsolicited gift sent to office with thanks for good outcome will be included in staff raffle
Value: £44
Line manager approval: No

This offer was accepted

When: 16 July 2021
Who: CCW employee
Sent by: Customer
Gift: Rhymney Export x 12. Unsolicited gift sent to office with thanks for good outcome will be included in staff raffle
Value: £20
Line manager approval: No

This offer was accepted

When: 12 July 2021
Who: Gudrun Limbrick
Sent by: Bristol Water
Gift: Memento of Bristol Water’s 175th birthday celebrations for Challenge panel participants.
Value: £10
Line manager approval: No

This offer was declined

When: 7 July 2021
Who: Rob Light
Sent by: Northumbrian Water
Gift: Rob Light lunch with Heidi Mottram
Value: £25
Line manager approval: No

This offer was accepted

When: 22 March 2022
Who: Emma Clancy
Offered to: Northumbrian Water
Gift: Business lunch between Emma Clancy, CEO and Heidi Mottram, Northumbrian Water CEO
Value: £96 (n.b. this was cost for both Emma and Heidi)

Approved by Chief Executive on 23 March 2022

When: 1 February 2022
Who: E Clancy
Offered to: Water UK
Gift: Business lunch between Emma Clancy, CEO and Christine McGourty, Water UK CEO
Value: £29
Approved by Chief Executive on 1 February 2022

When: 25 October 2021
Who: C Thomas
Offered to: Customer
Gift: Gift voucher for customer that had been required to go to the post office to pick up a letter from CCW because insufficient postage had been paid by CCW.
Value: £5, total cost £6.69 including delivery

Approved by Executive Director of Business Services on 25 October 2021

When: 4 October 2021
Who: C Thomas
Offered to: 2 x CCW employees
Gift: Flowers in recognition of the excellent work by the two members of staff covering more senior roles when others were on leave.
Value: £95 in total

Approved by Chief Executive on 20 August 2021

When: 22 September 2021
Who: G Domican
Offered to: Liv Garfield, Severn Trent Water and Louise Beardmore, United Utilities
Gift: Hotel Chocolate gift box for each individual with thanks for speaking at the CCW staff event on Wednesday 15 September 2021.
Value: £22.95 each

Approved by Chief Executive on 16 September 2021