Filter

Dates of research fieldwork

At CCW, we carry out research into consumers’ views and preferences for their water and sewerage services. This means that, at any one time, there may be fieldwork underway, for a consumer survey. The following is a list of current fieldwork:

CCW have commissioned Taylor McKenzie Research, an independent research agency, to run a series of Water Consumer Panels across the country.

If you’ve been contacted by Taylor McKenzie about taking part, this is part of a bona fide research study being conducted on behalf of CCW.

Taylor McKenzie is a Member Company of the Market Research Society (MRS) and adheres to the MRS Code of Conduct, which ensures that:

  • Your participation is entirely voluntary
  • Your personal data is protected under GDPR
  • All responses are used strictly for research purposes.

If you have any questions about the project or wish to further verify its legitimacy, you can contact:

May – June 2025

Annual research tracking customers’ views and preferences

May – July 2025

A joint project with Ofwat, to understand and monitor the experiences and views of customers in the business retail market, and the extent to which the market may be delivering benefits or not.