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  • Join our fight against The Unflushables

    Every year in England and Wales water companies deal with over 300,000 blockages, thousands of which see people’s homes and belongings ruined by sewer flooding. Around £90million is spent EVERY year clearing blockages nationwide. However total costs, including damage from...

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  • Low-income households in Wales can act now to beat April water bill rise

    Low-income households across Wales can take action now to beat an April rise in water bills by tapping into the financial support available from their water company. That’s according to the Consumer Council for Water (CCWater) which has responded to...

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  • Struggling households urged to act now to beat April water bill rises

    Low-income households can take action now to beat an April rise in water bills by tapping into the financial support available from their water company. That’s according to the Consumer Council for Water (CCWater) which has responded to today’s (Wednesday)...

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  • BLOG: A partnership that has delivered real benefits

    Back in January 2016 CCWater teamed up with poverty relief charity Turn2Us to launch two online tools to help boost the income of water customers in financial hardship. A year on from forging this new partnership, our affordability expert Andy...

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  • BLOG: 5 ways to pull the plug on water debt

    Are you feeling the drip, drip, drip of finances draining away after Christmas?  You don’t need to struggle on alone with these worries – there are many ways to help pay your water bills and some are better known than...

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  • Water choice – industry launches awareness-raising campaign

    Today marks the launch of a new industry-wide campaign aimed at raising awareness of the new non-household retail water market in England. There are just ten weeks to go until 1.2 million businesses, charities and public sector organisations will have...

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  • BLOG: Pledge to save water in 2017? We’ll drink to that

    It’s that time of year when lots of us agonise over our New Year resolutions. From quitting smoking to losing weight, many of us will commit to something that will often end in failure within days – or even minutes...

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  • Make sure your festive food isn’t a costly pain in the drain

    Fat, oil and grease major cause of sewer blockages in Wales. 2,000 blockages a month costing £7million per year. Blockages lead to human misery and every year flood hundreds of homes. Tipping turkey fat, gravy and other leftovers down the...

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  • Make sure your festive food isn’t a costly pain in the drain

    Tipping turkey fat, gravy and other leftovers down the plughole this Christmas could be a recipe for disaster, the Consumer Council for Water (CCWater) is warning households. The consumer watchdog is urging everyone to stop and think about what they...

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