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  • Good news for water customers in the South West

    Consumer watchdog welcomes government’s move to reduce water bills in the South West. The Chancellor’s autumn statement promises an average of £50 per household will come from taxpayer’s money to support customers of South West Water with their bills. Charles...

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  • Water Watchdog wants to hear from consumers at its next meeting in Cardiff

    The Consumer Council for Water Wales Committee is inviting members of the public to its next meeting at the Japan Room, Wales Millennium Centre in Cardiff at 10am on Tuesday 12 July. The committee will be looking at how water...

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  • Water Watchdog meets in Taunton

    The Consumer Council for Water Western is inviting members of the public to its next meeting in Taunton on Thursday 3 February where the water watchdog will be discussing the issue of water affordability. Charles Howeson, Chair of the Consumer...

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  • Look after your loo on World Toilet Day

    To mark World Toilet Day (Friday 19 November), the Consumer Council for Water is calling for consumers to use their loos responsibly by not sending inappropriate items down the drain. We visit the toilet an average of 2,500 times a...

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  • Save water to save energy and money

    In support of the Energy Saving Trust’s Energy Saving Week (25 to 31 October) the Consumer Council for Water is encouraging consumers to take a look at where they may be able to save water, energy, and therefore money around...

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  • Save water to save energy and money

    In support of the Energy Saving Trust’s Energy Saving Week (25 to 31 October) the Consumer Council for Water is encouraging consumers to take a look at where they may be able to save water, energy, and therefore money around...

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  • Paying more than you should for water?

    Many households will now be receiving their second water bill of the year, and the Consumer Council for Water is encouraging customers to take five minutes to make sure that bills for water and sewerage services are not more than...

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  • Consumer Council for Water Wales promotes water efficiency and savings at the National Eisteddfod in Ebbw Vale

    The Consumer Council for Water Wales will be sharing a stand at this year’s National Eisteddfod in Ebbw Vale with the two other Wales leading consumer organisations Consumer Focus Wales and Consumer Direct. Representatives of the Consumer Council for Water...

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  • Cross subsidies and social tariffs – June 2010

    This takes a small sample of people and explores their views, via a deliberative process, towards helping those on low incomes with their water bills, subsidies for certain community groups faced with increases in drainage charges due to a change...

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