Search results

Water customers across England and Wales are being urged to join the thousands of households who have already used CCWater’s online calculator to see whether making the switch to a water meter could add up to big savings. About 50...

The due date for paying water bills is fast approaching but there is support available for those struggling to make the payments, says water watchdog the Consumer Council for Water. Customers who are unable to pay their bill should approach...

The due date for paying water bills is fast approaching but there is support available for those struggling to make the payments, says water watchdog the Consumer Council for Water. Customers who are unable or struggling to pay their bill...

Distraction burglaries, or bogus caller crimes are at their peak during the summer months, and the Consumer Council for Water has some top tips and a form to help householders stay safe from bogus callers. Around 30 bogus caller crimes...

For many water customers, the due date for water bills is fast approaching, and the Consumer Council for Water wants customers to know that support is available for those struggling to afford water and sewerage charges. Customers who are unable...

For many water customers in Wales the due date for water bills is fast approaching, and the Consumer Council for Water wants customers to know that support is available, especially for those struggling to afford water and sewerage charges. Customers...

More households struggling to keep a lid on rising water bills will see their costs capped under reforms to a scheme designed to help some of the most vulnerable customers. CCW has today welcomed the biggest overhaul of WaterSure in...

Access to essentials like water and sewerage services should never be a struggle, especially for those who need extra support. That’s why, in June this year, water companies published their final vulnerability strategies, setting out how they plan to help...

The Consumer Council for Water (CCW) says allowing five water companies to increase their bills even more than expected would not be welcomed by customers. CCW has responded to the provisional findings of the Competition and Markets Authority (CMA) which...