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  In May, CCW and the Met Office brought together professionals from across the water sector and beyond to a climate change adaptation conference. More than 60 delegates assembled at the Met Office’s Headquarters in Devon to consider the challenges...

Only around a third of households are aware water companies can offer them financial support if they are struggling with their water bills, according to a fresh wave of cost of living research. The latest study carried out by the...

In 2020 we wrote to all water and wastewater companies in England encouraging them to produce a climate change adaptation report as part of the third round of reporting. We also included a set of recommendations that we would like...

Almost 1 in 5 people have left the tap running to drown out the sound of them using the toilet, according to new research which has lifted the lid on our water habits. Leaving the shower running to ‘get some...

If your water company issues a Boil Water Notice, this means that their routine water quality tests have revealed the presence of some bacteria in the water supply. A Boil Water Notice means you must boil your tap water before...

We want to make sure that more people know about the financial help available from their water company. Our goal is for 50% of the public to be aware of this support by the summer of 2024. We also want...

The largest rise in the average household water and sewerage bill for almost 20 years could prove a tipping point for the one in five customers already struggling to pay. The Consumer Council for Water (CCW), the independent voice of...