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New research confirms water debt and affordability remain a huge challenge
New research published by Ofwat today confirms much more still needs to be done to help customers struggling to pay their water bills, according to the Consumer Council for Water (CCWater). The regulator’s Affordability and debt report opens in new window...
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Get plugged into Big Energy Saving Week
Today marks the start of Big Energy Saving Week 2015 opens in new window (BESW15) and we’re excited to be among the organisations supporting this year’s campaign. Why? Because we are passionate about helping people save money and BESW15 gives...
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Households urged not to let water bill savings slip down the plug hole
STRUGGLING households could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plugging into the growing number...
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Welsh households urged not to let water bill savings slip down the plug hole
STRUGGLING households in Wales could be missing out on simple savings on their water bills, according to the Consumer Council for Water (CCWater). The water watchdog wants to help customers take more control of their bills by plugging into the...
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Wales Chair reflects on a 10-year journey to put customers at the heart of the water industry
After a decade championing the interests of water customers in Wales, Diane McCrea will bid farewell to the Consumer Council for Water on September 30. Over the past ten years as Wales Committee Chair and Vice Chair of the Board...
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Thames Tideway Tunnel must deliver value for money, says water watchdog
The cost of the Thames Tideway Tunnel scheme to Thames Water’s 5.3 million waste water customers must be kept to an absolute minimum, says the Consumer Council for Water (CCWater). The water watchdog will be keeping a close eye on...
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CCWater publishes Wales Annual Review for 2014/15
We are delighted to announce the publication of our Wales Committee Annual Review for 2014/15 (pdf) The review sets out what we have achieved for customers during a challenging 12 months, dominated by the conclusion of the 2014 Price Review which...
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CCWater publishes Annual Review for England and Wales 2014/15
Putting customers at the heart of the water industry Today we are delighted to publish our Annual Review for England and Wales 2014/15 (pdf). The review explains what we have achieved for customers during a challenging 12 months for the...
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Interview: CCWater chair Alan Lovell chats to Utility Week
“I have a great personal interest in the sustainability and water efficiency agenda – very much from the consumer’s standpoint.” Alan Lovell INTERVIEW BY MATHEW BEECH – Utility Week opens in new window Alan Lovell has big shoes to fill....
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