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Turn the stop tap on rising water bills with money-saving tips
Now is the time to prevent rising water bills from making an April Fool of your finances, according to the Water Watchdog. With the average water and sewerage bill in England and Wales set to rise by £9 to £405...
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Water Saving Week (March 19-23) – Make a pledge to save a wedge
Sometimes it’s hard to believe that our small actions can make a difference but when we all pull together the impact can be huge. That’s why we’re so excited to be sponsoring Water Saving Week opens in new window (March...
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Castle Water told to address unacceptable complaint numbers
The Consumer Council for Water (CCWater) has told England’s second largest water retailer, Castle Water, to address unacceptable levels of complaints from its customers. The Water Watchdog has been increasing the pressure on the retailer after several months of high...
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Awareness of retail water market must not stagnate, warns Water Watchdog
Awareness of the retail water market among small businesses in England is in danger of stagnating unless the water industry steps up its efforts to engage with customers. The warning from the Consumer Council for Water (CCWater) has been prompted...
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Calculator clocks up £2.4 million in potential bill savings
THOUSANDS of households identified potential annual savings on their water bills totalling almost £2.4 million in January after our water meter calculator was featured on a popular ITV consumer show. Money saving expert Martin Lewis encouraged viewers of his live...
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Water companies set out vision to keep taps running for future generations
Plans by the region’s water companies to keep the taps running for future generations will be showcased when the Consumer Council for Water (CCWater) meets in Newmarket on Tuesday (6 February). The water watchdog will be providing consumers with the...
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Better access to tap water? We’ll drink to that, says water watchdog
The Consumer Council for Water is raising a glass to a new scheme that should make it easier for millions of people to top-up with free tap water and ditch plastic bottles. The water watchdog, which has campaigned for many...
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CCWater statement on Clevedon boil water notice
The Consumer Council Water (CCWater) has responded to Bristol Water’s decision to introduce a boil water notice in parts of North Somerset after traces of the parasite cryptosporidium were discovered at a treatment works in Clevedon. David Heath CBE, Western...
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CCWater statement: Water company rewards could cause bill instability
Statement from the Consumer Council for Water: The Consumer Council for Water (CCWater) is warning against water companies being able to give to customers with one hand while taking from them with the other in the 2019 Price Review. The...
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