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THOUSANDS of low-income households across England and Wales are being urged by the Consumer Council for Water (CCWater) not to miss out on a raft of schemes which could stop water bills from draining their finances. Eighteen out of 21...

March 21 marks the start of the second annual Water Saving Week. Waterwise’s Managing Director Jacob Tompkins explains why it’s so important all of us try to save water and how you can get involved with the campaign. March 21...

Whether it’s filling up the kettle for a cuppa, switching on the shower or the washing machine – all of us rely on water every day of our lives. But population growth and changing weather patterns are putting intense pressure on...

In this blog, our policy manager Janine Shackleton explains why supporting water customers in vulnerable circumstances is about much more than simply making bills more affordable. Earlier this month, Ofwat published new research opens in new window which echoed our long-held...

WATER COMPANIES must make sure that customers who cannot afford to pay their bills are given the help they need, according to the Consumer Council for Water (CCWater). The watchdog’s call comes as today’s annual publication of charges by Water...

WATER COMPANIES in Wales must make sure that customers who cannot afford to pay their bills are given the help they need, according to the Consumer Council for Water (CCWater). The watchdog’s call comes as today’s annual publication of charges...

AS temperatures fall across the country, households are being warned by the Consumer Council for Water (CCWater) to prepare their home’s pipes for winter’s late arrival. The water watchdog is concerned many households may not have taken steps to protect...

AS temperatures fall across Wales, households are being warned by the Consumer Council for Water (CCWater) to prepare their home’s pipes for winter’s late arrival. Wales’ water watchdog is concerned many households may not have taken steps to protect their...

HOUSEHOLDS in Wales struggling to afford their water bills are being urged by the Consumer Council for Water (CCWater) to use new online tools which could provide a vital boost to their finances. CCWater has teamed up with poverty relief...