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Struggling water customers ‘suffering in silence’ and missing out on vital support
Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. The water watchdog has published a new report – Living With...
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Switching to a water meter could help reduce bills for struggling households in Wales
A FEW clicks on the Consumer Council for Water’s (CCWater) website could lead to crucial savings for the one in five households in Wales who say they cannot afford their water bill Over 23,000 water customers across England and Wales...
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Switching to a water meter could help reduce bills for struggling households
A FEW clicks on the Consumer Council for Water’s website could lead to crucial savings for the one in five households who say they cannot afford their water bill. Over 23,000 water customers in England and Wales identified potential savings...
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Uncharted Waters: Water industry competition must avoid pitfalls encountered in other sectors
INCREASED competition in the water industry must avoid the pitfalls which have caused discontent among business customers in other sectors, research carried out on behalf of the Consumer Council for Water (CCWater) has revealed. Moves to allow all non-household customers...
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One in five customers say their water charges are not affordable
A GROWING number of households in England and Wales are struggling to afford their water bill, according to research carried out on behalf of the Consumer Council for Water (CCWater). One in five customers say their water bill is not...
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Water customers invited to CCWater’s public meeting
Water customers are welcome to attend the next national board meeting of the Consumer Council for Water to be held in public in Birmingham on Tuesday, April 1. The water watchdog will be highlighting what it has achieved for water...
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Make sure you’re not missing out on water bill savings
With households in Wales set to see their water bill increase from April, the Consumer Council for Water (CCWater) has some top tips to help customers tap into precious savings. Last month it was revealed the average household water and...
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Two new independent members appointed to water watchdog’s board
Environment secretary Owen Paterson has announced two new appointments to the Board of the Consumer Council for Water (CCWater). Julie Hill and Philip Johnson have been appointed from 1 February 2014 for four years as Independent non-executive members and will play...
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CCW is a data controller under the terms of the General Data Protection Regulation (GDPR) which came into effect on 25 May 2018. We are registered with the Information Commissioner’s Office (ICO) with the registration number Z9387556. Who we are...
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