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The Consumer Council for Water (CCWater) is pleased to announce the appointment of two new board members who will provide a strong voice for water customers. David Heath and Robert Light will begin their four year posts with the water...

AS water bills begin to land on doormats across Wales, households are being urged by the Consumer Council for Water (CCWater) to soak up every opportunity to save money. Most customers can expect good news when they open their new...

AS water bills begin to land on doormats across the country, households are being urged by the Consumer Council for Water (CCWater) to soak up every opportunity to save money. Most customers can expect good news when they open their...

MORE households in Wales risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing temperatures. The Consumer Council for Water (CCWater) in Wales is urging people to act now to ensure their...

MORE households risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing temperatures. The Consumer Council for Water (CCWater) is urging people to act now to ensure their pipes are wrapped up...

CUSTOMER complaints to water companies have plunged for the sixth successive year – but the Consumer Council for Water (CCWater) has warned the tide could quickly turn against the industry if it fails to deliver affordable bills. CCWater’s annual Written...

In October 2014 we held a seminar to discuss the findings of the research with water companies and other stakeholders. As a result of this seminar the following recommendations were identified and we have been working with companies to ensure...

Struggling households are still missing out on vital support with paying their water bill despite more help being offered by water companies, the Consumer Council for Water has revealed. The water watchdog has published a new report – Living With...

A FEW clicks on the Consumer Council for Water’s (CCWater) website could lead to crucial savings for the one in five households in Wales who say they cannot afford their water bill Over 23,000 water customers across England and Wales...