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Join us for Water Saving Week (March 21-25)
Whether it’s filling up the kettle for a cuppa, switching on the shower or the washing machine – all of us rely on water every day of our lives. But population growth and changing weather patterns are putting intense pressure on...
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Targeted help is not just about making water bills affordable
In this blog, our policy manager Janine Shackleton explains why supporting water customers in vulnerable circumstances is about much more than simply making bills more affordable. Earlier this month, Ofwat published new research opens in new window which echoed our long-held...
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Water companies must do more to support customers struggling to pay their bills, says water watchdog
WATER COMPANIES must make sure that customers who cannot afford to pay their bills are given the help they need, according to the Consumer Council for Water (CCWater). The watchdog’s call comes as today’s annual publication of charges by Water...
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Water companies in Wales must do more to support customers struggling to pay their bills, says water watchdog
WATER COMPANIES in Wales must make sure that customers who cannot afford to pay their bills are given the help they need, according to the Consumer Council for Water (CCWater). The watchdog’s call comes as today’s annual publication of charges...
Read more about Water companies in Wales must do more to support customers struggling to pay their bills, says water watchdog -
Households urged to protect their home’s pipes as temperatures plummet
AS temperatures fall across the country, households are being warned by the Consumer Council for Water (CCWater) to prepare their home’s pipes for winter’s late arrival. The water watchdog is concerned many households may not have taken steps to protect...
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Households urged to protect their home’s pipes as temperatures plummet
AS temperatures fall across Wales, households are being warned by the Consumer Council for Water (CCWater) to prepare their home’s pipes for winter’s late arrival. Wales’ water watchdog is concerned many households may not have taken steps to protect their...
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Water watchdog launches benefits calculator to help those struggling with bills
HOUSEHOLDS in Wales struggling to afford their water bills are being urged by the Consumer Council for Water (CCWater) to use new online tools which could provide a vital boost to their finances. CCWater has teamed up with poverty relief...
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Phase 2 Uncharted Waters: Research with industry representatives
With the retail market in England set to open in 2017, the Consumer Council for Water wants to ensure it understands and can represent the views of non-household customers as the market develops. To help achieve this we worked with...
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CCWater launches benefits calculator to help customers struggling with bills
Households struggling to afford their water bills are being urged by the Consumer Council for Water (CCWater) to use new online tools which could provide a vital boost to their finances. CCWater has teamed up with poverty relief charity Turn2us...
Read more about CCWater launches benefits calculator to help customers struggling with bills
