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The Consumer Council for Water (CCWater) has welcomed the appointment of a new consumer champion to speak up for the interests of water customers in Wales. Tom Taylor will begin his four-year term as CCWater’s Wales Committee Chair on October...

We are delighted to announce the publication of our Wales Committee Annual Review for 2014/15 (pdf) The review sets out what we have achieved for customers during a challenging 12 months, dominated by the conclusion of the 2014 Price Review which...

Putting customers at the heart of the water industry Today we are delighted to publish our Annual Review for England and Wales 2014/15 (pdf). The review explains what we have achieved for customers during a challenging 12 months for the...

“I have a great personal interest in the sustainability and water efficiency agenda – very much from the consumer’s standpoint.” Alan Lovell INTERVIEW BY MATHEW BEECH – Utility Week opens in new window Alan Lovell has big shoes to fill....

THERE will be a new man in the hot seat when water watchdog the Consumer Council for Water (CCWater) meets in public at its Birmingham headquarters on Tuesday, May 12. Chairman Alan Lovell will take charge of his first CCWater...

The Consumer Council for Water (CCWater) is pleased to announce the appointment of two new board members who will provide a strong voice for water customers. David Heath and Robert Light will begin their four year posts with the water...

AS water bills begin to land on doormats across Wales, households are being urged by the Consumer Council for Water (CCWater) to soak up every opportunity to save money. Most customers can expect good news when they open their new...

AS water bills begin to land on doormats across the country, households are being urged by the Consumer Council for Water (CCWater) to soak up every opportunity to save money. Most customers can expect good news when they open their...

MORE households in Wales risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing temperatures. The Consumer Council for Water (CCWater) in Wales is urging people to act now to ensure their...