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“I have a great personal interest in the sustainability and water efficiency agenda – very much from the consumer’s standpoint.” Alan Lovell INTERVIEW BY MATHEW BEECH – Utility Week opens in new window Alan Lovell has big shoes to fill....

THERE will be a new man in the hot seat when water watchdog the Consumer Council for Water (CCWater) meets in public at its Birmingham headquarters on Tuesday, May 12. Chairman Alan Lovell will take charge of his first CCWater...

The Consumer Council for Water (CCWater) is pleased to announce the appointment of two new board members who will provide a strong voice for water customers. David Heath and Robert Light will begin their four year posts with the water...

AS water bills begin to land on doormats across Wales, households are being urged by the Consumer Council for Water (CCWater) to soak up every opportunity to save money. Most customers can expect good news when they open their new...

AS water bills begin to land on doormats across the country, households are being urged by the Consumer Council for Water (CCWater) to soak up every opportunity to save money. Most customers can expect good news when they open their...

MORE households in Wales risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing temperatures. The Consumer Council for Water (CCWater) in Wales is urging people to act now to ensure their...

MORE households risk being caught cold this winter by not protecting their home’s water pipes from the threat of freezing temperatures. The Consumer Council for Water (CCWater) is urging people to act now to ensure their pipes are wrapped up...

CUSTOMER complaints to water companies have plunged for the sixth successive year – but the Consumer Council for Water (CCWater) has warned the tide could quickly turn against the industry if it fails to deliver affordable bills. CCWater’s annual Written...

In October 2014 we held a seminar to discuss the findings of the research with water companies and other stakeholders. As a result of this seminar the following recommendations were identified and we have been working with companies to ensure...