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Information on what advice and/or water saving products are available from water companies.

Our Gifts and Hospitality registers

Our commitment to the Welsh Language.

Documents that set out the framework for our relationship with relevant bodies.

Information and documents setting out how the Consumer Council for Water operates.

The agendas and minutes of our Board meetings which details the discussions held and the decisions made, can be found here.

First talk to your water company or retailer If you’re not happy with the service provided by your water company or retailer, you should first follow your water company’s two stage complaint process before we can help you.​​ Stage one:...

THE Consumer Council for Water says Dee Valley Water has made a positive start to delivering the necessary investment its customers want at a price they find acceptable, in its five year plan for 2015 to 2020. Dee Valley Water...