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Pouring turkey fat and other festive leftovers down the plughole is a recipe for disaster that could make it a costly Christmas for unsuspecting households. As millions of people prepare to tuck into their Christmas dinner, the Consumer Council for...

Despite a concerted effort from water companies to spread the ‘do not flush’ message to consumers, the amount of wet wipes clogging up our sewers each year has continued to rise. But there may be better news on the horizon...

Contrary to popular belief, water can become dangerous when plumbing is left in the hands of unqualified professionals who fit unsuitable products. Julie Spinks, Managing Director of the Water Regulations Advisory Scheme (WRAS) opens in new window, explains why it’s...

Retailers operating in the new water market are working closely with the Consumer Council for Water (CCWater) to tackle the root causes of a rise in complaints from businesses to the watchdog. CCWater received 559 complaints from non-household customers during...

Ever wondered how your water company compares to others on price and customer service – or how it spends your hard-earned cash? The Discover Water website opens in new window has been updated with all the latest information on how...

April 1 will trigger an increase in many household bills and water is no exception with the average annual water and sewerage bill set to rise by £6 across England and Wales1. That’s no laughing matter for customers who are...

Monday (March 20) marks the launch of the third annual Water Saving Week, which is organised by Waterwise opens in new window and supported by partners including CCWater. Our water efficiency expert Ana-Maria Millan explains why saving water matters and...

Businesses across the Midlands can discover how they might benefit from the new competitive water market in England at a free workshop in Birmingham on Wednesday, March 15. The Consumer Council for Water will be supporting the Open Water opens...

BUSINESSES across the south west of England can discover how they might benefit from the new retail water in England at a workshop in Bath on Friday, February 24. CCWater will join the Open Water Partnership in hosting the free...