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Our response to EA water quality consultation
We welcome the opportunity to provide a response to Environment Agency charges consultation: water discharges Detailed response We have not answered the individual questions within the consultation, although we have some overarching comments in response to the proposals. We understand...
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Our response to Ofwat consultation on Customer Protection Code of Practice – Tranche 2 changes
We welcome the opportunity to submit our views on this consultation on the Customer Protection Code of Practice (CPCoP) Tranche 2 changes. Key points We are supportive of Ofwat’s proposals to increase the protections afforded to business customers by the...
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Our response to Ofwat’s draft Forward Programme 2024-25Read more about Our response to Ofwat’s draft Forward Programme 2024-25
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Our response to the Department of Business and Trade’s Smarter Regulation consultationRead more about Our response to the Department of Business and Trade’s Smarter Regulation consultation
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Our response to smarter regulation and the regulatory landscape – a call for evidenceRead more about Our response to smarter regulation and the regulatory landscape – a call for evidence
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Leading the way: innovative behavioural change campaigns
We recognise the importance of involving everyone in the issues our water and sewerage systems face due to climate change and population growth. Many people aren’t fully aware of these challenges or the need to cut down on our water...
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Our response to Ofwat’s consultation on guidance for core customer informationRead more about Our response to Ofwat’s consultation on guidance for core customer information
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Our response to MOSL’s 3rd consultation on MPF ReformRead more about Our response to MOSL’s 3rd consultation on MPF Reform
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Our response to Ofwat’s consultation on vulnerability guidanceRead more about Our response to Ofwat’s consultation on vulnerability guidance
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