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Environment Minister Richard Benyon MP has today announced two new appointments to the Board of the Consumer Council for Water. In addition to being members of CCWater’s Board they also become Chairs of CCWater’s local Committees which represent customers in...

Since the beginning of the April, over 2,500 savvy water customers in England and Wales have identified how they could make combined savings of over £250,000. With water bills on the rise and drought affecting many parts of the country,...

Due to current high inflation, water customers can expect to see an average increase of £20 on annual water bills as they drop onto doormats across England and Wales. Dame Yve Buckland, Chair of CCWater said: It has never been...

Due to the current high levels of inflation, water customers across Wales can expect an average increase of around £16 on last year’s annual water bills. Diane McCrea, Chair of the Consumer Council for Water Wales Committee said: It has...

Water customers in Wales will continue to see increases to bills following an announcement today (31 January 2012) from water regulator, Ofwat, says watchdog the Consumer Council for Water in Wales. In 2009, Ofwat announced that by 2015 average water...

The Consumer Council for Water has issued some useful advice to help homeowners prevent household pipes from freezing, or worse, bursting during a cold snap. Cold weather can wreak havoc on water pipes but by following a few simple steps...

The Consumer Council for Water revealed today (Tuesday 20 September) that last year (2010-11) customer complaints to Dŵr Cymru Welsh Water Wales decreased by 17.1 per cent, halting the increases of each of the past five years. At the same...

The Consumer Council for Water (CCWater) revealed today (20 Sept) that customer complaints to water companies in England and Wales are down, however it has also warned that some companies still have a long way to go. Figures from the...

The due date for paying water bills is fast approaching but there is support available for those struggling to make the payments, says water watchdog the Consumer Council for Water. Customers who are unable or struggling to pay their bill...