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We asked industry experts to share their views on what should be considered for future approaches to water charging. Dr. Scott Reid, Technical Director at ICS Consulting, is the first expert to share his thoughts. Scott is a widely respected...

We welcome the opportunity to respond to Ofwat’s consultation on an option to introduce an outturn adjustment mechanism (OAM) in PR24 final determinations.

Introduction The price review for 2025-30 (PR24) is a hugely important one. Meaningful investment is needed to sort out the issues the water industry hasn’t tackled in the past. That investment will be needed for decades to come, not just...

We publish our call for input to improve the WaterSure Financial Support Scheme

We’ll be publishing our mini summary report that takes a look at the affordability aspect of our Water Matters report

We’ll be publishing our mini summary report that delves deeper into the complaints and customer contact aspect of our Water Matters report

We’ll be publishing our mini summary report that delves deeper into the environment aspect of our Water Matters report