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Time to think outside the box on water charging? Try thinking outside the boundaries
We asked industry experts to share their views on what should be considered for future approaches to water charging. Dr. Scott Reid, Technical Director at ICS Consulting, is the first expert to share his thoughts. Scott is a widely respected...
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Our response to Citizen Advice – Draft Consumer Work Plan for 2025-26
1. Introduction CCW is the independent voice for water customer in England and Wales. Citizens Advice has published its Draft Work Plan for 2025-26 outlining the planned areas of focus. We feel there are opportunities for CCW and Citizens Advice...
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Our response to PR24: Consultation on outturn adjustment mechanism
We welcome the opportunity to respond to Ofwat’s consultation on an option to introduce an outturn adjustment mechanism (OAM) in PR24 final determinations.
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CCW’s response to Ofwat’s 2025-30 draft price determination
Introduction The price review for 2025-30 (PR24) is a hugely important one. Meaningful investment is needed to sort out the issues the water industry hasn’t tackled in the past. That investment will be needed for decades to come, not just...
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CCW’s review of water companies’ 2025-30 business plansRead more about CCW’s review of water companies’ 2025-30 business plans
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Our response to the Department of Business and Trade’s Smarter Regulation consultationRead more about Our response to the Department of Business and Trade’s Smarter Regulation consultation
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CCW response to House of Lords’ call for evidence for inquiry into UK regulatorsRead more about CCW response to House of Lords’ call for evidence for inquiry into UK regulators
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Our response to smarter regulation and the regulatory landscape – a call for evidenceRead more about Our response to smarter regulation and the regulatory landscape – a call for evidence
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Data Retention Policy
Scope 1. This policy covers the data that CCW creates, receives, or maintains. 2. The effective management of the information we hold is important for a number of reasons: enables us to know exactly what information we hold and locate...
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