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CCW has responded to today’s annual environmental assessment report of water companies opens in new window by the Environment Agency. While there were some improvements none of England’s nine water and sewerage companies achieved all of the environmental expectations set...

We have two regional committees, one for England and one for Wales.

Have you got the bottle to help turn the tide on plastic pollution? Great – then we’d love you to support National Refill Day on Wednesday (19 June). It’s a chance to show we’re all determined to reduce the millions...

Today marks the start of Dementia Action Week, which aims to highlight the simple things we can all do to help improve the lives of those affected by dementia. Around 850,000 people in the UK currently live with the disease...

The quality of drinking water and customer complaints in central and eastern England will come under close examination at the Consumer Council for Water’s (CCWater) meeting in public in Birmingham this Thursday (9 November). At the meeting, the Drinking Water...

Priority services assist customers who may find they need extra help. This could be because of an illness, disability or language barriers. All water companies in England and Wales have schemes which allow customers to register for free additional support...

Read performance reports on how water companies are doing.

If you’re a supplier (or existing) and are wanting to do business with us, the following information provides you with information about our procurement policy and procedures

CCW is a data controller under the terms of the General Data Protection Regulation (GDPR) which came into effect on 25 May 2018. We are registered with the Information Commissioner’s Office (ICO) with the registration number Z9387556. Who we are...