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Small actions make a big difference for people with dementia
Today marks the start of Dementia Action Week, which aims to highlight the simple things we can all do to help improve the lives of those affected by dementia. Around 850,000 people in the UK currently live with the disease...
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Marathon Man Mike: Going the extra mile for WaterAid
Our head of policy and research Mike Keil will be pounding the streets of Edinburgh later this month in a marathon effort to raise money for a charity close to his and CCWater’s heart – WaterAid opens in new window....
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Regulator may need to step in to tackle poor water market performers
Regulatory action may be needed to tackle the root causes of rising complaints from business customers about their water and sewerage services, the Consumer Council for Water (CCWater) has warned. The Water Watchdog says poor performing retailers and wholesalers may...
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Landlords – make sure you keep ‘on tap’ of regulations
At our recent public meeting in Wrexham we talked about specific legislation introduced to help reduce water debt amongst renters in Wales, four years ago. Since the 1 April the legislation also applies to some new parts of mid Wales...
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Public meeting to hear about the future of water bills and services
The future of water bills for customers in the North East and other areas of Northern England will come under the spotlight when the Consumer Council for Water (CCWater) meets in Durham on Monday, 13 May. The Water Watchdog will...
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Water sector to create a new vision for the future
Organisations from all parts of the water sector are today joining forces to create a new, ambitious vision for the future. The move, coordinated by regulators, government, industry and the Consumer Council for Water, will see the sector develop a...
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Flush with ideas to save this Water Saving Week
This week sees the the fifth annual Water Saving Week – a campaign organised by Waterwise opens in new window aimed at helping us all to use water more wisely. With a growing population and climate change putting increasing pressure...
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Be part of Water Saving Week (29 April to 3 May)
Our lives depend on water but its long-term future depends on us making sure we use every drop wisely. That’s why we want to encourage you to join us in supporting Water Saving Week (29 April to 3 May) –...
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Testing the Waters: Business customers’ views on their water and sewerage services 2018
Testing the Waters is our first study since the retail water market opened in England on 1 April 2017. Testing the Waters study tracks the views of business customers in England and Wales on their water and sewerage services. These changes...
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