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Switching to a meter could pull the plug on rising water bills
Switching to a water meter could help thousands of households pull the plug on rising water bills and prevent next month’s increase from making an April fool of their finances. The Consumer Council for Water (CCWater) says opting for a...
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Switching to a water meter could bring an April shower of savings
Switching to a water meter could help thousands of households in Wales cut their bills and bring an April shower of savings. The Consumer Council for Water (CCWater) says opting for a meter is just one of the ways consumers...
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Have your say about the water retail market
A discussion on the steps retailers must take to stem the tide of non-household complaints will be at the top of the agenda, when we hold our next business customer meeting in Birmingham on Thursday, 28 March. As the water...
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Water companies set out plans to withstand risks to supplies
Efforts to safeguard water supplies from the risk of more frequent droughts and other challenges will be discussed when water companies meet in London on Tuesday (19 March). The Consumer Council for Water (CCWater) is bringing together companies from across...
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Low retail market awareness amongst small and medium businesses
Low awareness of the retail water market and a lack of information on switching is continuing to prevent many small businesses from securing a better water deal. New research suggests awareness levels of competition has remained static among small and medium-sized...
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Small businesses being left behind by water market
Small businesses have not been empowered to make the most of their freedom to switch water retailer, during the first two years of competition in England. The Consumer Council for Water (CCWater) says low awareness of the retail water market...
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Water meter calculator bill savings flow past £15 million
Thousands of consumers are raising a glass to lower water bills after using our water meter calculator to identify £15.4 million in potential annual savings. The calculator has been used more than 260,000 times since April 2018 by consumers eager...
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Helping customers keep afloat – whatever their circumstances
Are water companies doing enough to promote the types of financial support available for cash-strapped customers? Ahead of a 2 per cent rise in the average water and sewerage bill in England and Wales from 1 April 2019, Senior Policy...
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Consumers ready to put water companies under the spotlight
Water companies will be challenged over the cost of their services and efforts to keep taps running across the region, when they’re quizzed by consumers in Coventry. The Consumer Council for Water (CCWater) is letting consumers set the agenda at...
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