-
Water way to start saving this summer
In the UK we each use an average of 141 litres of water every day – but as the temperature rises so does our water usage, with paddling pools at the ready, thirsty gardens and even thirstier people. This rise in...
Read more about Water way to start saving this summer -
The Department for Business, Energy and Industrial Strategy’s consultation on Modernising Consumer Markets
Our response to BEIS’ on its consumer green paper: Modernising Consumer Markets.
Read more about The Department for Business, Energy and Industrial Strategy’s consultation on Modernising Consumer Markets -
Drink more, waste less – make every drop of water count during heatwave
With the hot spell set to continue into next week, we are urging people to make every drop of water count during the heatwave. It’s not just temperatures that have been rising in recent days – so has demand for...
Read more about Drink more, waste less – make every drop of water count during heatwave -
Hafren Dyfrdwy – a new water company for Mid and North-East Wales
From Monday (1 July) 115,000 customers in Wales will wake up to a new water provider, as Severn Trent brings together all its Welsh customers for the first time under a single company, Hafren Dyfrdwy. The Consumer Council for Water...
Read more about Hafren Dyfrdwy – a new water company for Mid and North-East Wales -
Keep your cool – stay topped up with tap water
As temperatures rocket across the country, the Water Watchdog is reminding people of all ages to keep themselves topped up with tap water. There are few cheaper, healthier or easier ways to stay hydrated in a heatwave than drinking tap...
Read more about Keep your cool – stay topped up with tap water -
Annual Report and Accounts 2017-18
Our annual report and accounts provides a detailed overview of CCW’s business performance and growth over the past year.
Read more about Annual Report and Accounts 2017-18 -
Customers’ experiences of water supply interruptions following the ‘Beast from the East’ in March 2018
We have published new research offering an insight into the experiences of consumers who lost their water supply in the wake of March’s severe cold weather. The Water Watchdog asked more than 1000 household and 260 non-household consumers supplied by seven of the...
Read more about Customers’ experiences of water supply interruptions following the ‘Beast from the East’ in March 2018 -
Water consumers felt badly let down after ‘Beast from the East’
A lack of emergency water supplies and poor communication from some water companies made life needlessly more difficult for thousands of homes and businesses when they were left without running water during March’s severe cold weather. That’s according to new...
Read more about Water consumers felt badly let down after ‘Beast from the East’ -
Water Watchdog responds to Thames Water’s leakage penalties
The Water Watchdog has responded to today’s announcement opens in new window that Thames Water has agreed to return £65 million to its customers following an investigation by the regulator Ofwat into its leakage performance. The payment is on top of the...
Read more about Water Watchdog responds to Thames Water’s leakage penalties
We thought you might like...