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A growing number of water companies are introducing hosepipe restrictions in an effort to combat the impact of sustained hot weather on water supplies and the environment. As of  Monday, 17 August ten water companies had announced temporary use bans (TUBs) – better...

What is a smart water meter? A smart water meter automatically records how much water your business uses and sends this information to the wholesaler that provides your water and sewerage services. The wholesaler will then share this data with...

CCW carries out assessments of water and sewerage companies to see how they deal with customer cases when we’re not directly involved. This helps us be the voice for all water consumers, not just those who ask for our help....

Fewer than 1 in 10 affected customers were satisfied with how South East Water handled two major water supply disruptions last winter. That is just one of the stark findings from a new report by the Consumer Council for Water...